Personal Power

Personal power resides in the individual and is independent of that individual's position within an organization. Personal power is important in many well-managed firms, as managers need to supplement the power of their formal positions. Four bases of personal power are expertise, rational persuasion, reference, and coalitions.
Expert power is the ability to control another person's behavior through the possession of knowledge, experience, or judgment that the other person does not have but needs. A subordinate obeys a supervisor possessing expert power because the latter usually knows more about what is to be done or how it is to be done than does the subordinate. Expert power is relative, not absolute. So if you are the best cook in the kitchen, you have expert power until a real chef enters. Then the chef has the expert power.

Rational persuasion is the ability to control another's behavior because, through the individual's efforts, the person accepts the desirability of an offered goal and a reasonable way of achieving it. Much of what a supervisor does on a day-to-day basis involves rational persuasion up, down, and across the organization. Rational persuasion involves both explaining the desirability of expected outcomes and showing how specific actions will achieve these outcomes. Relational persuasion relies on trust.

Referent power is the ability to control another's behavior because the person wants to identify with the power source. In this case, a subordinate obeys the manager because he or she wants to behave, perceive, or believe as the manager does. This obedience may occur, for example, because the subordinate likes the boss personally and therefore tries to do things the way the boss wants them done. In a sense, the subordinate attempts to avoid doing anything that would interfere with the boss-subordinate relationship.

A person's referent power can be enhanced when the individual taps into the morals held by another or shows a clearer long-term path to a morally desirable end. Individuals with the ability to tap into these more esoteric aspects of corporate life have "charisma" and "vision." Followership is not based on what the subordinate will get for specific actions or specific levels of performance, but on what the individual represents—a role model and a path to a morally desired future. For example, an employee can increase his or her referent power by showing subordinates how they can develop better relations with each other and how they can serve the greater good.

Coalition power is the ability to control another's behavior indirectly because the individual has an obligation to someone as part of a larger collective interest. Coalitions are often built around issues of common interest.To build a coalition, individuals negotiate trade-offs in order to arrive at a common position. Individuals may also trade across issues in granting support for one another. These trade-offs and trades represent informational obligations of support. To maintain the coalition, individuals may be asked to support a position on an issue and act in accordance with the desires of the supervisor. When they do, there is a reciprocal obligation to support them on their issues. For example, members of a department should support a budget increase.Developing Trust to Build Personal Power

The key to ethically developing power is to build trust. To build trust, I you should, at a minimum:

• Always honour implied and explicit social contracts.
• Seek to prevent, avoid, and rectify harm to others.
• Respect the unique needs of others.

These reciprocal obligations can extend to a network of individuals as well. A network of mutual support provides a powerful collective front to protect members and to accomplish shared interests. Think about all of the required courses you must take to graduate; the list was probably developed by a coalition of professors led by their department chairs. Faculty members who support a required course from another department expect help from the supported department in getting their course on the list.